Warranty Information

Direct Sign Wholesale, LLC (“DSW”) warrants its signs to be free from defects, as follows:

1. If any of the following components of the sign structure malfunction because of defects in workmanship or materials within 60 months after the date of shipment of the sign by DSW to the purchaser, DSW will at its sole option either repair or replace the defective materials:

* Trim Cap

* Acrylic Faces

* Aluminum Returns and Backs

* Raceways

* Secondary Wiring

2. If the LED illumination fails to function properly within 60 months after the shipment of the sign by DSW to purchaser, DSW will at is sole option either replace defective units, or reimburse the purchaser for repair of the defective units.

3. If a power supply (transformer) fails to function properly within 60 months after the date of its shipment by DSW to the purchaser, DSW will at its sole option repair or replace the defective power supply provided that the power supply is returned to DSW by the purchaser for repair or replacement. 

4. Labor to remove and reinstall defective items is not included in this warranty, and will be at purchaser’s expense.

5. This warranty does not apply (i) if the purchaser fails to handle and install the sign/transformer properly and in accordance with any instructions from DSW, (ii) the sign/transformer is damaged after the sign is shipped from the DSW manufacturing facility to the purchaser, and/or (iii) the purchaser misuses the sign, such as by damage, breakage or physical harm.

6. OTHER THAN AS SPECIFICALLY SET FORTH ABOVE, DSW MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE REGARDING THE SIGNS SOLD BY DSW; AND ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING (WITHOUT LIMITATION) ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED BY DSW.

If you have any questions about this warranty, please feel free to call the DSW manufacturing facility at 866-278-5543.