FAQ's
Here are the answers to a few common questions:
Here are the answers to a few common questions:
Frequently Asked Questions
No, not at this time.
Yes, we can do both contour/cloud logo boxes as well as standard logo boxes.
We can handle this type of job. Please contact us for a quote.
We strictly use aluminum for returns, backs, and raceways. Acrylic is used for letter faces. We also provide custom painting, vinyl, and digital prints.
Yes, we use the Matthews Paint System which permits us to match almost any color, including Pantone, Benjamin Moore, and Sherwin Williams.
Our primary LED brand is Principal LED. If a different LED is specified for your project we can obtain any necessary brand.
We are located in north Denver, Colorado, right near I-25.
We can typically have an estimate for you within 2 – 3 business hours of the time we receive your completed quotation information. We will contact you if we have additional questions.
We can produce standard and custom front lit, reverse (halo lit), front/halo lit, trimless, logo boxes, open cans, push throughs, faux neon, as well as flat cut out acrylic letters and tenant panels. All of our channel letter types can be built illuminated or non-illuminated.
60 months for the sign materials. Please see Warranty Information.
Once you have approved (and we have received) all of your final paperwork, including colors and all needed information, we will provide you with the shipping date. Depending on the product, we can usually build and ship within 2 weeks. We also have standard and premium rushes. Let your dedicated DSW team member know if you have any questions.
Due to our central location, we can ship at economical rates to anywhere in the U.S., including Alaska and Hawaii, and all Canadian provinces. Please see the web pages entitled “U.S. Shipping”, and “Canada Shipping” to find out your approximate rate.